Every Blackberry10 users are trying to upgrade their OS 10.2 to the recently released OS 10.3. However most users are finding it difficult to achieve this due to the issue of 'not enough memory' that keeps coming up.
Relax you will be able to upgrade your smartphone easily if you follow these steps carefully below.
This issue of not enough memory as explained in by blackberry's official blog below
From the above statement most users especially Z3 users will observe that their phone memory cannot take the upgrade. Here is how to overcome this:
i. Upgrade your software through a Blackberry Link
Blackberry link is the official blackberry desktop software, if you dont have in your PC, download from blackberry official website here .
ii. Upgrade directly from blackberry software update center
You can also download the upgrade directly from blackberry's software update center by clicking this link 'http://www.blackberry.com/update' .
iii. Free up your memory space and then upgrade
This method is the best for most users in African countries, with this method, you will upgrade your software easily.
Please note that even if you delete all of the deletable apps and media files you may still not have enough memory for the upgrade.
The best to do is a security wipe for your phone, but before doing this please and please make sure you back-up your phone. Also make sure to delete all deletable applications and transfer all your media files to your external SD card. This is due to the time the wipe takes depending on the installed apps on you phone, it may even take 6 to 8 hours. But if you delete all the installed apps, it may just take an hour. Another advantage of this wiping is to delete all unnecessary files on your phone thereby freeing up your phone memory. After the wipe you will have enough space for the upgrade.
Goto settings and scroll to where the arrow is pointed in the image
After clicking you'll see, follow the steps and start the wipe
You should now have enough memory for the software upgrade.
Note: for users in some countries you may not be able to use your network carrier to upgrade as the phone will tell you to upgrade through wifi. You can buy data to your friends phone with wifi hotspot to do the upgrade
i. Upgrade your software through a Blackberry Link
Blackberry link is the official blackberry desktop software, if you dont have in your PC, download from blackberry official website here .
ii. Upgrade directly from blackberry software update center
You can also download the upgrade directly from blackberry's software update center by clicking this link 'http://www.blackberry.com/update' .
iii. Free up your memory space and then upgrade
This method is the best for most users in African countries, with this method, you will upgrade your software easily.
Please note that even if you delete all of the deletable apps and media files you may still not have enough memory for the upgrade.
The best to do is a security wipe for your phone, but before doing this please and please make sure you back-up your phone. Also make sure to delete all deletable applications and transfer all your media files to your external SD card. This is due to the time the wipe takes depending on the installed apps on you phone, it may even take 6 to 8 hours. But if you delete all the installed apps, it may just take an hour. Another advantage of this wiping is to delete all unnecessary files on your phone thereby freeing up your phone memory. After the wipe you will have enough space for the upgrade.
Goto settings and scroll to where the arrow is pointed in the image
After clicking you'll see, follow the steps and start the wipe
You should now have enough memory for the software upgrade.
Note: for users in some countries you may not be able to use your network carrier to upgrade as the phone will tell you to upgrade through wifi. You can buy data to your friends phone with wifi hotspot to do the upgrade
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